Site Reliability Engineer (SK-1244)

About the vacancy

Nortal is looking for a Site Reliability Engineer for long-term and full-time employment!

About client

TUI UK is a subsidiary of TUI Group, one of the world’s leading leisure travel groups, with over 220 trusted brands in 180 countries and more than 30 million customers. At TUI, they create unforgettable moments for customers across the world and make their dreams come true. With a great history of success, they recognize the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

About project

You will join the Web global team at TUI responsible for the Web technologies across all holiday products and all TUI regions which owns several web applications that serve millions of users per year, generating billions in revenue for TUI. You will work with a multi-disciplinary team of experts across Architecture, Engineering, DevOps, and Agile Delivery who are located, and also providing technical services, across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium, and The Netherlands. The project is a web platform and the client’s strategy is to embrace new technologies to prepare for the future and deliver for the now.

Your mission

• Be a part of a cross-functional team or a practice team that enables site reliability engineering skills and capabilities across a whole domain
• Work with your team to deliver the best answers to our customer's needs and to take over full responsibility for its applications, from design to operation
• Use your deep technical skills to enable your team to deliver operation excellence, ensure and improve reliability, performance, and maintainability of systems and services
• Ensure observability of systems and services, support change and configuration management
• Be involved in raising operational readiness requirements as part of the development life cycle and validate software development and delivery is consistent, meeting the specified requirements
• Hunting for performance optimisations and recognising upcoming problems before our customers are impacted
• Сontinuously improve CI/CD and automation maturity and efficiency
• Work hands-on, being able to tackle the whole design, build, test, deploy cycle and thus also take proactive corrective action where required
• Together with the teams you also will research, evaluate and test new approaches, processes and tools and help teams to use them effectively

Requirements

• Experience working with highly available, distributed systems and services in a cloud environment and defining, developing and rolling out technical operations processes and new services across teams and markets
• Strong hands-on experience with Amazon Web Services (AWS) and in managing scaled cloud systems with a focus on solution architecture, the various tools and services, infrastructure-as-code, and DevSecOps practices
• AWS Certification at the Professional level
• Strong experience with monitoring/observability solutions, preferably Datadog, as well as with incident response solutions, like PagerDuty
• Willingness to take part in 24/7 on-call rota and PostMortem
• Deep automation expertise, hands-on with some programming languages, e.g. JavaScript, Typescript or Java
• Ability to apply server operating system administrative knowledge, e.g., Linux, Windows
• Good knowledge of networking and security aspects
• Good experience with CI/CD, preferably Gitlab CI
• Customer-centric, passionate about delivering great digital products and services
• Demonstrating a true engineering craftsmanship mindset
• Passionate about continuous improvement, collaboration and great teams
• Strong problem-solving skills coupled with good communication skills
• Comfortable with ambiguity, highly autonomous
• Upper-intermediate or higher level of spoken and written English

Nortal Offers

• Benefit Café with various categories like sport, leisure, books, fuel, etc.
• Family-like environment and personal attention to each specialist
• Interesting projects with innovative products
• Competitive salary and regular reviews
• The work-life balance you deserve. Flexible working hours
• Educational support, funded language classes
• Luxmed private healthcare packages
• Cozy workplace. Fresh fruits Mondays. WFH opportunities
• Exciting events and lovely gifts for your family